One late pickup just broke
three deliveries.
You found out when the clients called.
OkPilot courier management software tracks chain dependencies across mixed pickup and delivery routes, enforces per-client SLA windows, and reassigns at-risk orders before they breach. It is built for same-day courier operations that run their own fleet.
Different clients. Different SLA windows. Same route.
Client ABC needs delivery by 2 PM. Client DEF needs it by 3 PM. Client GHI has a 90-minute window from pickup. They are all on the same driver's route, and none of them care about each other's deadlines.
Miss one SLA and you get a warning. Miss three in a month and you lose the account. The problem is not speed. The problem is that nobody is watching the windows while the driver is watching the road.
One more breach with Client ABC and you trigger the contract review clause.
What happens when you type "The Market St pickup is running 20 minutes late. What breaks?"
You type
"The Market St pickup is running 20 minutes late. What breaks?"
OkPilot responds
Three deliveries depend on that pickup. Delivery #302 for Client ABC will breach their 2 PM SLA window. Delivery #303 for Client DEF is tight but still possible if reassigned. Delivery #305 for Client GHI has a 90-minute window that has not started yet, so it is safe to hold.
Suggestion: reassign #302 and #303 to Maya. She is 8 minutes from the pickup location and has capacity. Hold #305 for the original driver since the SLA clock starts at pickup.
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Chain aware
Knows which deliveries depend on which pickups
SLA aware
Checks every client's window individually
Pickup at 200 Market is 15 min late. Three deliveries depend on it. Reassign #302 and #303 to Maya (nearby, has capacity) and hold #305 for the original driver?
Client ABC's SLA window closes in 45 min. Driver is 50 min out. Reassign to Carlos (12 min away, finishing current route)?
It sees the breach before the client does
A late pickup in courier work is not just one late delivery. It is a chain reaction. OkPilot maps the dependencies, checks every downstream SLA window, and tells you exactly which orders to move and which ones are safe to hold.
It does not reassign on its own. It shows you the problem, names the driver with capacity, and waits for your call. Every action is logged with timestamp and reason.
Your driver sees the chain, not just the next stop
The app shows a mixed pickup and delivery sequence with chain dependencies flagged inline. The driver knows that picking up at Market St feeds three deliveries downstream, and they can see the per-client SLA countdown on each one.
Proof of pickup is a barcode scan. Proof of delivery is a recipient signature. Every handoff captures GPS, timestamp, and the proof type you configured. The driver cannot skip what you require.
Tell it you run same-day courier
"We run same-day courier. Routes mix pickups and deliveries. Some pickups feed multiple deliveries. Each client has their own SLA window. Show drivers the chain so they know what is at risk."
That is the setup. OkPilot creates the pickup and delivery types, links the chain dependencies, sets the per-client SLA windows, configures proof requirements, and builds the driver view. 48 hours to live.
Your courier operations flow
Since 2018
In market
2,000,000+ tasks
Handled
48 hours
To full setup
Courier management questions
Every delivery is linked to its source pickup. When a pickup runs late, OkPilot instantly flags every downstream delivery that depends on it, shows the projected delay, and suggests reassignment options for the at-risk orders.
Yes. Each client profile carries its own SLA window. OkPilot tracks every order against the correct window and alerts you when a driver is not going to make it, so you can reassign before the breach happens.
OkPilot sequences pickups and deliveries on the same route and shows drivers the full chain. When a pickup is collected, the linked deliveries move to ready status. The driver sees which stops depend on which, so they know what is at stake at every point in the route.
OkPilot also handles pharmacy, florist, grocery, and restaurant delivery. See all delivery features.
See it running your courier operation
Book a demo. We will load your routes, link the chain dependencies, and show you the SLA windows tracked in real time.