One missing photo.
One $185 return trip.
One adjuster who now waits another 3 days.
OkPilot insurance claims inspection software loads evidence checklists by claim type, prevents inspectors from closing jobs with missing items, and generates insurer-ready reports automatically. It is built for inspection firms that send their own field inspectors to document claims.
The inspector discovers the missing photo at the office. 40 miles away.
The job felt complete on site. The inspector drove back, uploaded the evidence pack, and only then noticed the meter reading photo was never taken. Now someone drives 40 miles back to the property. $185 in fuel and labor. The claim is delayed another 3 days. The adjuster calls to ask what happened.
This is not a training problem. Different claim types require different evidence packs. Water damage is 8 items. Fire is 12. Wind is 6 plus a roof measurement. No inspector memorizes every list for every type.
One missing photo nearly doubles the cost of the inspection. Multiply by the 12% of jobs where evidence is incomplete.
What happens when you type "Any inspections today missing evidence?"
You type
"Any inspections today missing evidence? Are the inspectors still on site?"
OkPilot responds
Two inspections are incomplete. Marcus at 142 Oak is on a water damage claim and has 7 of 8 items captured. The meter reading photo is missing. He is still on site. Sarah at 89 Pine finished a fire damage claim but is missing the attic access photo and one measurement. She left the site 12 minutes ago and is 3 miles away.
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Claims aware
Knows every checklist item
Inspector at 142 Oak is trying to close claim #IC-9901. Meter reading photo not captured. Inspector is still on site. Reminding now.
New water damage claim assigned to Marcus. Loading the 8-item evidence checklist for water damage. First item: exterior front photo at arrival.
It catches the missing photo while the inspector is still on site
When an inspector tries to close a job with items still uncaptured, OkPilot blocks the completion and shows exactly what is missing. If the inspector is still on site, it sends the reminder immediately. If the inspector has already left, it alerts you with the distance and estimated return cost so you can decide.
When a new claim is assigned, OkPilot loads the correct evidence checklist for that claim type automatically. The inspector sees what is required before they arrive at the property.
Your inspector sees the claim type, not a blank form
The app loads the evidence checklist for the specific claim type. Water damage shows 8 required items. Fire damage shows 12. Each item is a required photo, measurement, or note. The inspector works through the list. Green check marks fill in as items are captured. The "Close job" button stays locked until every item is complete.
When the last item is captured, the report generates automatically in the format the insurer accepts. No manual assembly. No going back to the office to build a PDF.
Tell it you inspect insurance claims
"We inspect insurance claims. Water damage needs 8 photos. Fire damage needs 12. Wind damage needs 6 plus a roof measurement. The inspector cannot close the job with items missing. Generate the report in the format the insurer accepts."
That is the setup. OkPilot creates the claim types, the evidence checklists per type, the completion gates, and the report templates. 48 hours to live.
Your claims inspection flow
Since 2018
In market
2,000,000+ tasks
Handled
48 hours
To full setup
Insurance claims inspection questions
Yes. You define the evidence checklist per claim type. Water damage loads 8 required items. Fire damage loads 12. Wind damage loads 6 plus a roof measurement. When a new claim is assigned, OkPilot loads the correct checklist automatically based on the claim type.
Once the inspector captures every required item and closes the job, OkPilot assembles the report in the format your insurer accepts. Photos, measurements, and notes are organized by section. The report is available immediately, no manual assembly required.
The inspector cannot close the job until every item on the evidence checklist is captured. If the meter reading photo is missing, the app blocks completion and shows exactly what is still needed. The inspector catches it on site, not 40 miles away at the office.
OkPilot also handles property inspection. See all inspection features.
See it running your claims inspections
Book a demo. We will load your claim types and evidence checklists and show you how the inspector cannot leave the site with items missing.