A funeral at 2 PM does not move.
A birthday surprise with nobody home
comes back a day older.
OkPilot florist delivery software enforces time-locked stops for funerals and weddings, notifies the buyer when the recipient is not home, and handles Valentine's Day volume without extra dispatchers. It is built for flower shops that deliver with their own drivers and need every arrangement to arrive on time.
Flowers that come back do not go out again.
When the recipient is not home, the driver brings the arrangement back to the shop. Unlike a package, you cannot just redeliver it tomorrow. The roses are a day older. The water is low. The customer sees wilting petals and rejects the order. You eat the cost of the flowers and the labor.
Multiply that by the 20% of deliveries where the recipient is not expecting the order and is not home, and failed attempts are not just a logistics problem. They are inventory loss.
20% of flower deliveries fail on the first attempt because the recipient does not know the order is coming.
What happens when you type "Which deliveries have a hard time lock today?"
You type
"Which deliveries have a hard time lock today? Are we on track?"
OkPilot responds
Two time-locked deliveries today. The funeral spray for Grace Chapel is due by 1:45 PM. Marcus picked it up 10 minutes ago and is 12 minutes away. He will arrive by 1:35, on track. The wedding centerpieces for The Barn are due at 3:00 PM. They are still at the shop. Ana can pick them up at 2:15 and make it with 20 minutes to spare. Three other deliveries have flexible windows.
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Real time
Live driver ETAs
Florist aware
Knows which stops are time-locked
Recipient at 445 Oak was not home. Flowers are perishable. Reattempt within 2 hours or notify the buyer?
Valentine's Day is Thursday. Based on last year, expect 8x volume. You ran 6 drivers last year and still missed 4 windows. Pre-batch routes now?
It catches florist problems before you do
A failed flower delivery is not the same as a failed package delivery. The product is perishable. The recipient is not the buyer. OkPilot knows the difference. When nobody answers, it contacts the buyer to decide what happens next, because the recipient might not even know flowers are coming.
Before Valentine's Day and Mother's Day, it warns you based on last year's actual volume, not a guess, and pre-builds routes so the two biggest days of your year do not turn into your two worst.
You approve every action. It never contacts a buyer or reassigns a driver without your nod.
Your driver sees "funeral spray, due 1:45 PM" not "stop 3 of 7"
The app speaks florist. It shows the arrangement type, the recipient name (not the buyer), the delivery window, and a time-lock warning if the stop has a hard deadline. For funerals and weddings, a countdown timer keeps the driver aware of how much margin is left.
At the door, the driver takes a photo of the arrangement as placed. That photo goes to the buyer as confirmation, which is especially important when the delivery is a surprise and the recipient will not call to say it arrived.
Tell it you are a florist
"We deliver flowers. Some deliveries have hard time locks for funerals and weddings. Recipients are not the buyer. If nobody is home, notify the buyer not the recipient. Photo proof of the arrangement at the door."
That is the setup. OkPilot creates the delivery types, the time-lock logic, the buyer notification flow, and the photo proof requirement. 48 hours to live.
Your florist delivery flow
Since 2018
In market
2,000,000+ tasks
Handled
48 hours
To full setup
Florist delivery questions
You mark any order as time-locked during entry. OkPilot schedules that stop first in the route, assigns it to the nearest driver, and surfaces a countdown warning if the driver falls behind. The driver sees a lock icon and the hard deadline on their screen. If traffic or a prior stop threatens the window, OkPilot alerts you so you can reassign before it is too late.
OkPilot notifies the buyer, not the recipient, because the buyer placed the order and the recipient may not know about it. The buyer decides: leave at the door with a photo, reattempt within two hours, or cancel. Flowers that come back are a day older and often rejected, so the system pushes for a fast resolution.
OkPilot analyzes your order history and warns you days in advance. It pre-batches routes the night before, recommends additional driver capacity based on last year's volume, and sequences time-locked stops first so the surge does not push a funeral delivery to the end of the queue.
OkPilot also handles pharmacy, grocery, restaurant, and courier delivery. See all delivery features.
See it running your flower delivery
Book a demo. We will load your routes and show you time-locked stops, buyer notifications, and Valentine's Day volume handled without extra dispatchers.